• Lietuvių
  • English
  • Русский
  • Latviešu
info@afr.lt +370 683 35940

Customer care specialist (DE, NO, DK, SE, FI, NL, PL languages) with relocation to Riga, Latvia

Valid till: 2024-08-05

Miestas: Riga

Alliance for Recruitment is the biggest recruitment agency in the Baltics, servicing clients in CEE & Nordics and creating a brighter future for people around! We are the largest headhunting house measured by capacity, a number of successful placements, and annual growth, raising a high-performing team of recruitment experts from various industries.

Our client is a multinational information technology services and consulting company across 90 countries. 

Job description: 
  • Help customers with questions or problems using phone, email, chat, etc., making sure to solve them quickly
  • Keep accurate records of how issues are solved using the contact center tool
  • Make sure problems are solved on time according to set goals
  • Get help from the immediate supervisor for urgent issues
  • Work alone or with others as needed
  • Talk well with people inside and outside the company
  • Make sure customers are happy and do work that meets quality standards
  • Stick to scheduled work times
  • Handle customer contacts while meeting goals for how quickly we respond, how long it takes to handle the issue, and how often we successfully solve issues
  • Do extra tasks to make customers happier or to do better on goals
  • Go to training when needed
Requirements: 
  • English skills (B2 or higher level) in writing and speaking to understand documentation and log accurately in the client systems
  • Additionally, one of the foreign language skills – German, Dutch, Polish, Swedish, Finnish, Norwegian or Danish (B2/C1 or higher level)
  • Previous experience in an outsourced customer service environment is advantageous
  • Good at using computers and can do many things at once on them
  • Friendly, positive, and likes working with others
  • Can work well in a group
  • Likes helping people and solving problems
  • Ability to work shift hours
Company offers: 
  • Relocation package to Riga, Latvia
  • Working in flexible shifts
  • Private medical insurance for self and family (spouse and kids)
  • Career opportunities across the globe
  • Learning- Access to multiple free trainings and courses via our internal learning platform
  • Fun at work - multiple fun at work activities regularly 
  • Modern office at Jaunā Teika (Gustava Zemgala gatve 74, Riga)
Monthly Salary: 

1500-1700 Eur gross

Position:
Recruitment Consultant
Phone:
E-mail:
City:
Riga

AR NORITE PALIKTI SAVO GYVENIMO APRAŠYMĄ ATEIČIAI?


Tiesiog palikite savo kontaktus mūsų duomenų bazėje, kad atsiradus potencialiems pasiūlymams, susisiektume su Jumis tiesiogiai. Įkelkite savo CV arba LinkedIn duomenis.

Svetainių kūrimas ir globa, strategija internete: WEB Partners

Apply now

Failas turi būti mažesnis nei 64 MB.
Leidžiami failų tipai: pdf doc docx.
3 + 1 =
Išspresk šią lengvą užduotį ir įvesk rezultatą. Pvz.: 1+3, įvesk 4.

Kandidatuok

Failas turi būti mažesnis nei 64 MB.
Leidžiami failų tipai: doc docx pdf.
11 + 1 =
Išspresk šią lengvą užduotį ir įvesk rezultatą. Pvz.: 1+3, įvesk 4.

Применить сейчас

Failas turi būti mažesnis nei 64 MB.
Leidžiami failų tipai: pdf doc docx.
7 + 8 =
Išspresk šią lengvą užduotį ir įvesk rezultatą. Pvz.: 1+3, įvesk 4.
Scroll to Top